admin Jc Penny Customer Service (10 FAQs)
There’s no need to spend hours on the phone with customer service when you can find the answers to your questions right here. From returns to coupons, we’ve got you covered.
What is the phone number for J.C. Penny customer service
If you’re looking for the phone number for J.C. Penny customer service, you’ve come to the right place! Here at J.C. Penny, we are always happy to help our valued customers with any questions or concerns they may have. Whether you need help with your online order, have a question about our products or services, or just want to speak to a customer service representative, we are here for you! You can reach us toll-free at 1-800-XXX-XXXX Monday-Friday 9am-9pm EST. We look forward to hearing from you!
What are the hours of operation for J.C. Penny customer service
J.C. Penny customer service is available Monday-Saturday from 8:00am to 10:00pm EST. Sunday hours are from 9:00am to 9:00pm EST.
How do I contact J.C. Penny customer service
To contact J.C. Penny customer service, you can call their toll-free number at 1-800-322-1189. You can also reach them by email at [email protected] or by live chat on their website. When you contact customer service, be sure to have your order number or account number handy so they can best assist you.
I am having a problem with my J.C. Penny purchase, who do I contact
If you have a problem with your J.C. Penny purchase, you can contact the customer service department at 1-800-527-4403.
How do I return an item to J.C. Penny
If you are not satisfied with your purchase, you may return it to J.C. Penney within 90 days of the date of purchase. Returns must be accompanied by the original sales receipt. If you do not have your sales receipt, J.C. Penney will try to locate your purchase using the credit or debit card you used to make the purchase, your check number, or your phone number.
J.C. Penney accepts returns for refund, exchange, or merchandise credit. Refunds will be made in the same form as the original payment. If you paid by credit or debit card, the refund will be credited to that card. If you paid by check, a refund check will be mailed to you within 10 business days.
To return an item by mail, package the item securely and include a copy of the original sales receipt and a note explaining the reason for the return. Mail your return package to:
J.C. Penney Returns
P.O. Box 811301
Dallas, TX 75381-1301
To return an item to a J.C. Penney store, take the item along with your original sales receipt to any J.C. Penney store location.
I need to exchange an item at J.C. Penny, how do I do that
If you need to exchange an item at J.C. Penny, there are a few things you’ll need to do. First, find the item you wish to exchange and bring it to the customer service desk. They will give you a form to fill out with your contact information and the reason for the exchange. Once the form is filled out, a J.C. Penny associate will help process the exchange for you.
My J.C. Penny gift card is not working, what do I do
If your J.C. Penny gift card is not working, there are a few things you can do to try and fix the issue. First, check the balance of your card to see if there are any funds remaining. If there are no funds remaining, you will need to contact J.C. Penny directly to add more money to the card.
Next, check to see if the gift card has expired. If the card has expired, you will need to contact J.C. Penny customer service to have the card re-activated.
If you are still having problems with your gift card, you can try using it at a different J.C. Penny location or online. If none of these solutions work, you will need to contact J.C. Penny customer service for further assistance.
I never received my online order from J.C. Penny, what do I do
I never received my online order from J.C. Penny, what do I do?
I called customer service and they said that they would resend my order. I was so excited! But a week later, still no sign of my order. I called customer service again and they said that they would send me a replacement order. But a week later, still nothing. I’m starting to get a little worried. Has anyone else had this problem with J.C. Penny?
I am not satisfied with my in-store purchase from J.C. Penny, what are my options
If you’re not satisfied with your J.C. Penny purchase, you have a few options. You can return the item to the store for a refund, exchange it for something else, or get a credit to use at a later time. If you bought the item online, you can also return it by mail. Whichever option you choose, make sure you have your receipt and the item’s original packaging.
I have a general question about J.C. Penny, who can I contact
If you have a question about J.C. Penny, you can contact their customer service department. You can find the contact information for the customer service department on the J.C. Penny website.